1. From time to time,
it is necessary for you to supply to us with data or information in
connection with membership registration, continuation of membership
or accounts, and provision of services. Data or information are collected
from you in the ordinary course of the continuation of the membership
or relationship between us.
2. Your personal information is classified as confidential and will
be kept confidential and secure. We pledge to comply with and observe
the requirements of the Personal Data (Privacy) Ordinance (the "Ordinance")
of Hong Kong in collecting, maintaining and using your information.
We will ensure compliance by our staff of this standard of security
3. The personal information collected from you will be used to process
your requests and to help us to prevent any illegal or fraudulent
activity regarding your pPay account or any other (future) service(s)
provided by us. We will use the information to help us better understand
service usage and to assist us to design or market new products or
4. We do not collect or store any personal identifiable information
from minors, i.e., persons under the age of 18.
5. We will keep static information such as personal information you
entered in our site as long as you are a member of pPay. We will
keep the information for a maximum of 7 years after your ceasing to
be a member. We will also retain all information in respect of transactions
and instructions for a maximum of 7 years. The 7-year retention period
is in keeping with the local financial industry's standard code of
6. We will disclose your personal information to concerned parties
when it is necessary to process your instructions or payment requests.
We will also disclose your personal information to relevant authorities
or concerned parties as required by law or as requested by government,
regulatory or any other legal authorities.
7. Data or information held by us relating to you will be kept confidential
but we may provide such data or information to the following parties
(a) any agent, contractor or third party service provider who provides
administrative, telecommunications, computer, payment, debt collection,
credit reference agencies, repossession service, securities clearing
or other services to us in connection with the operation of its business;
(b) our subsidiary and holding companies, the subsidiary company of
our holding company, and any of our group company, which have undertaken
to keep such data or information confidential;
(c) any other person under a duty of confidentiality to us;
(d) any person, company, corporation, bank or financial institution
with which you have or propose to have dealings.
8. We will send marketing or promotion materials (e.g. e-mail or other
printed materials) to you. If you do not wish to receive any such
materials, you can do so by completing the relevant section in our
site, which is maintained with us by the use of each member's individual
e-mail address and pPay password.
9. All personal information being passed to us will be encrypted using
SSL. When it is necessary for us to pass your personal information
to our bank(s) to process your credit card payment request, whether
as a payee or a recipient, the information will be encrypted using
SSL or SET.
10. If at any time you find any of your information held in our system
is incorrect or in need of updating, please login with your e-mail
address and pPay password at our site to change the information
at your earliest convenience.
11. Under and in accordance with the terms of the Ordinance you have
the right :
(a) to check whether we hold data or information about him and of
access to such data or information;
(b) to require us to correct any data or information relating to him
which is inaccurate; and
(c) to ascertain our policies and practices in relation to data or
information and to be informed of the kind of personal data or information
held by us.
12. In accordance with the terms of the Ordinance, we have the right
to charge a reasonable fee for the processing of any data or information
(In the event of any
inconsistency between English and Chinese versions of this Statement,
the English version shall prevail.)